Every client gets a code name. It's part privacy protection, part fun. Pick yours below.
🦊 If you were a cozy woodland creature with a vibe, what would you be? 🌿
Your code name is
Write this down — you'll use it on your care forms instead of your name.
Your personal information — your name, address, birthday, medical details — is protected. We follow HIPAA, you signed a PHI authorization, and we use secure platforms with Business Associate Agreements for anything sensitive.
The code name is an extra layer. When we use tools like surveys, care planning software, or forms that help us serve you better, we use your code name instead of your real name. That way, even if someone saw that information, they'd have no idea who it belongs to.
Think of it like this: your real identity stays in the vault. Your code name is what walks around outside.
Choose words that feel like you (or let us surprise you)
We don't store it here — that's the whole point
Your care info stays connected, your identity stays protected
The moment we store your code name in the same system as your real name, they're linked — and then the code name becomes identifying information too. By keeping them completely separate (you pick it here, we write it in your secure file), there's no electronic trail connecting the two. That's not a bug, it's the feature.
If you have any questions about how we protect your information, just ask. We're happy to explain — privacy shouldn't be confusing.
