We take all concerns seriously. Learn what constitutes a complaint and how to file one.
A formal complaint is appropriate for any issue that cannot be resolved through regular communication with our care team:
Note: Minor issues like personal preferences or one-time mistakes can often be resolved with a quick phone call. However, if your concern was not adequately addressed, you are always welcome to file a formal complaint.
If you raised a concern but feel it wasn't resolved to your satisfaction, please file a formal complaint. This ensures:
Print & Mail:
Download and print the form below, then mail to:
Silver Home Care
680 Lincoln Hwy
Fairless Hills, PA 19030
Contact Us:
Phone: (800) 719-6912
Email: [email protected]
Print this page to complete and mail the form
Name:
Phone Number:
Email (optional):
Preferred Contact Method:
Date of Incident:
Time:
Location:
Description of the Concern/Incident:
Names of Individuals Involved:
Reported before?
If yes, to whom and when?
I understand that Silver Home Care will investigate this complaint and contact me regarding the findings and resolution.
Signature (optional):
Date:
