Employee Access Only

Employee Resources

Your central hub for training, policies, and important forms.

New Employee Orientation

Welcome to Silver Home Care! Start here to learn about our company, culture, and what to expect in your new role.

Orientation Guide

Welcome to Silver Home Care! Our comprehensive orientation guide covers everything you need to know about our mission, your role, policies, safety procedures, and professional standards.

Start Your Orientation

What's Covered:

Welcome & Mission
Client Rights
Safety Procedures
Employment Standards

Training Videos

Watch these training videos anytime. While they're automatically sent when due, you can always come back here for reference.

Safety Training

Essential safety protocols and procedures

Watch Video

Compliance Training

Annual compliance requirements

Watch Video

Client Care Best Practices

Providing excellent person-centered care

Watch Video

HIPAA & Privacy

Protecting client privacy and information

Watch Video

Infection Control

Preventing the spread of illness

Watch Video

Emergency Procedures

How to respond in emergency situations

Watch Video

Labor Law Posters

Required labor law postings for Pennsylvania employees.

Pennsylvania Labor Law Poster

Required state employment notices

View Poster (PDF)

Federal Employment Laws

FLSA, FMLA, and other federal requirements

View Poster (PDF)

OSHA Workplace Safety

Job safety and health protection

View Poster (PDF)

Equal Employment Opportunity

EEO and anti-discrimination notices

View Poster (PDF)

Employee Forms

Quick access to all the forms you need. Remember to include your Employee ID on all forms.

Company Policies

Review and acknowledge company policies. You'll need to sign each policy using your Employee ID.

Quick Access

Fast links to the tools and systems you use every day.

We're Here to Help

Contact & Support

Questions? Issues? We're here for you.

Human Resources

Questions about policies, payroll, benefits, or general employment matters.

Scheduling & Assignments

Issues with your schedule, shift changes, or client assignments.

Payroll Questions

Issues with paychecks, hours, or timekeeping.

Technical Support

Problems logging in, accessing systems, or technical issues with the scheduling app.

Emergency or Urgent Issues

Client emergency, safety concern, or urgent matter that can't wait.

Call (800) 719-6912 Immediately

Tips for Contacting Us:

  • β€’ Always include your Employee ID in emails
  • β€’ For payroll issues, allow 24-48 hours for a response
  • β€’ Call for urgent matters; email for non-urgent questions
  • β€’ Check your employee email regularly for important updates

Company News & Updates

Stay informed with the latest announcements, policy updates, and company news.

Featured January 20, 2026

Welcome to Our New Employee Resources Portal!

We're excited to launch this new employee resources portal! Here you'll find everything you needβ€”training materials, policies, forms, and important updates. Bookmark this page and check back regularly for new information. If you have any questions or feedback about the portal, please reach out to HR.

Posted by HR Team
Policy Update January 15, 2026

Updated Time Off Request Process

Starting February 1st, all time off requests must be submitted at least 2 weeks in advance using the new online form. Emergency requests will still be handled on a case-by-case basis. Please review the updated Time Off Policy in the policies section.

Read More
Recognition January 10, 2026

Employee of the Month - December 2025

Congratulations to Sarah Johnson for being named Employee of the Month! Sarah has consistently gone above and beyond for her clients and has received glowing feedback from families. Thank you for your dedication, Sarah!

Posted by Management
Training January 5, 2026

New Training Videos Available

We've added new training videos on Infection Control and Emergency Response procedures. All employees should review these videos by January 31st. You can find them in the Training Videos section above.

View Training Videos
Reminder January 1, 2026

Annual Training Deadlines Approaching

Reminder: All annual compliance training must be completed by January 31st. This includes HIPAA, Safety, and Harassment Prevention training. Check your email for your personalized training links.